Privacy policy

This Privacy Policy explains how DVD Bunker (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or interact with our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

DVD Bunker is the data controller responsible for your personal information.

1. Nature of the Website

DVD Bunker operates as an online retail store offering physical media products to customers within the United States for personal use.

2. Personal Information We Collect

When you browse our website, place an order, or contact us, we may collect the following categories of personal information:

Device & Usage Information

  • Browser type

  • IP address

  • Time zone

  • Cookies and similar tracking technologies

  • Pages viewed and interaction data

Order & Account Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment processors; we do not store full payment card details)

Customer Support Information

  • Information you provide when contacting us by email, phone, or customer support forms

3. How We Use Personal Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate regarding purchases, shipping, returns, and inquiries

  • Improve website functionality and performance

  • Detect, prevent, and protect against fraud or unauthorized activity

  • Comply with applicable legal, tax, and regulatory obligations

4. Sharing Personal Information

We share personal information only with trusted service providers necessary to operate our business, including:

  • E-commerce platform providers

  • Payment processors

  • Shipping and logistics partners

  • Analytics providers

We may also disclose personal information when required by law or in response to lawful government requests.

We do not sell personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Your Privacy Rights (United States)

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, and Utah), you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain data processing activities

  • Limit the use of sensitive personal information (where applicable)

To exercise your rights, please contact us using the information below.

7. California Privacy Rights (CCPA / CPRA)

California residents have the right to:

  • Know what personal information is collected, used, or disclosed

  • Request deletion of personal information

  • Opt out of the sale or sharing of personal information

  • Not be discriminated against for exercising privacy rights

DVD Bunker does not sell or share personal information for monetary consideration.

8. Data Retention & Security

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Comply with legal and regulatory requirements

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

📧 Email: info@dvdbunker.com
📞 Phone: +1 954-939-1620